Distance Sales Contract



SELLER (COMPANY): Ansan Toptan Elektrik Malzemeleri. Murat AZGIN. İncilipınar Mah. Gazimuhtarpaşa Bulvarı Halı Sarayı Zemin Kat No:14 Şehitkamil / Gaziantep 0 342 325 10 15 - 0 850 224 54 50

CUSTOMER: Real or legal person who receives products marketed by http://www.elektrikcidukkani.com. (People under 18 can not shop)

INVOICE: It will be arranged according to the information you give when ordering. Firms billing information, individuals T.C. The identification numbers must be complete and correct.

PRODUCT / PRODUCTS: Products offered for sale at http://www.elektrikcidukkani.com.




Rights and Obligations of the Parties


Order and Delivery


Orders placed outside of working hours are processed within the first working hour following the order.

The product will be delivered to the desired shipping warehouses or cargo companies within 2 to 5 working days according to the stock status of your order. The customer will be informed of any delays that may occur in the supply of the product or due to the delay of the bank approval process and the order will be canceled.

For products purchased with pre-order, the delivery process begins with product stocks entering.

The seller is not responsible for any delays or losses that may occur in the Kargoda fountain. The seller's liability is up to the time of delivery to the shipping company or cargo company.

The customer must notify the delivery address correctly when ordering the product. When the product is delivered to the named address, the cargo company fulfills the delivery duty. The seller and cargo company are not responsible for misinformation.

Packets that you found to be damaged during delivery are not accepted, if possible, the report should be affixed and you must be notified. If new delivery is requested, it will be carried out as soon as possible.

For orders made with money order / EFT, after the money order / eft transaction is completed, a receipt or information about money order should be sent to havale@elektrikcidukkani.com e-mail address.

In the EFT process, Murat AZGIN should be written in the receiver section.

Orders that are not paid within 5 business days will be canceled.




Product Return


You should get technical support before placing an order for the product you are ordering (especially products with specific conditions), such as technical specifications, color code, volt, watts etc.

Within 7 days from the date of delivery, you can return the original packaging in a safe box completely without destroying the original packaging. The sales receipt with the product must also be delivered (in all copies). Invoice company name return invoice must be issued. If the invoice is not sent, VAT and other legal obligations can not be returned.

Any scratches, cracks, tape-labels, use, lack of box contents, etc. in the original package or product. refunds are not accepted if there are problems. In the case of return of goods, the shipping cost / rewards belong to the customer.

The return process begins after it is determined that the product meets the return conditions.

The reflection of your Iadeniz differs according to the payment scheme. If the payment is made by credit card, if the product is approved, the bank is instructed to cancel the transaction and the bank initiates the repayment process. On the payments by money order and EFT, the bank account number is deposited. In case of returning the product, the shipping cost will be deducted when the money is made.

Refunds are not accepted on some special products ..

You must send the appropriate pakette to protect the products you want to return from damage that may occur in the cargo. Send the products in a safe packaging, as they are sent to you. Otherwise, our company will not be responsible for damages from the cargo ship.




Other Provisions


The seller is not responsible for the price mistakes due to software and system errors. These orders are notified to the customer and canceled.

Consumer Arbitration Committees and GAZIANTEP provinces Consumer Courts are authorized for the implementation of this Contract by the value declared by the Ministry of Industry and Trade.